AI customer support
Automatically answer customer questions using your business information — your products, your policies, your hours — and hand over to a person when it matters.
Two ways of looking at the same idea: what a connected system looks like, and what disappears from your week once you have one.
One database. One version of the truth. Everything else reads from it instead of being re-typed into it.
See how systems workSix people, five apps, one long afternoon.
One system. Nobody re-types anything.
If your business currently depends on spreadsheets, WhatsApp messages and manual processes, that workflow can become one system.
Turn your workflow into softwareAutomatically answer customer questions using your business information — your products, your policies, your hours — and hand over to a person when it matters.
Help customers find the right product by describing what they need, instead of making them guess your category names.
Make search understand what a customer actually means, so a misspelled or vague query still returns the right result.
Automate repetitive steps: classifying incoming requests, routing them to the right person, and drafting the reply.
Generate summaries, classify requests, extract data from documents and analyse information your team currently reads manually.
Describe how the work moves through your business today — including the parts held together by memory and WhatsApp. That is the useful information.
Prefer something quicker? Email hello@devhub.it.com.